Privacy Policy
Effective Date: 15-Jul-2025
Last Updated: 15-Jul-2025
This Privacy Policy describes the policies of Victoria Thornborrow Hypnotherapy, email: victoriathornborrow@outlook.com, phone: +44 (0)7793 208 043 on the collection, use and disclosure of your information that we collect when you use our website (https://victoriathornborrow.co.uk ) (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
We only collect personal information that you choose to share with us — typically when you complete a contact form on this website.
Information We Collect
The information we may collect includes:
Name
Email Address
Mobile Number
This information is gathered solely for the purpose of responding to your enquiry and will never be shared, sold, or used for any unrelated marketing purposes. Your privacy matters deeply, and we are committed to keeping your data safe and secure.
How We Use Your Information
The information you share with us is used with care, and only for purposes that support your enquiry or interaction with this website.
Testimonials
Customer feedback collection
Support
Administration info
We may use your information for the following reasons:
To respond to your enquiry
To provide support or further information
For general administrative purposes
To collect testimonials or feedback (only ever with your clear and written consent)
If we ever wish to use your information for any other purpose, we will always ask for your explicit consent beforehand — and we will only proceed once that consent is given, and only for the purpose(s) you have agreed to.
We are committed to handling your information with transparency, respect, and integrity.
How Long We Keep Your Information
We will keep your personal information only for as long as necessary to fulfil the purposes for which it was collected — as outlined in this Privacy Policy.
In most cases, this means we may retain your details for anywhere between 90 days and 2 years after your last contact with us. Some information may need to be kept longer — for example, to meet legal or regulatory obligations, ensure safe practice, or protect our legitimate interests such as safeguarding, fraud prevention, or the enforcement of legal rights.
If you have given written consent for a testimonial to be shared, your words (and the information accompanying them, such as your name or initials if applicable) may be retained for as long as the testimonial remains published. You are welcome to withdraw your consent at any time, and your testimonial will be removed without question.
Any data that no longer personally identifies you — such as anonymised or aggregated information — may be kept indefinitely to help us understand general patterns and improve our offerings.
We are committed to treating your information with the same respect and tenderness with which it was given.
Your Rights
You have rights over your personal data — and we fully support your ability to exercise them.
Depending on the laws that apply, you may have the right to:
Access the personal data we hold about you
Request corrections or updates to inaccurate information
Ask for your information to be erased
Restrict or object to how we process your data
Request a copy of your data or ask us to transfer it to another service (data portability)
Withdraw any consent you’ve previously given
Lodge a complaint with a relevant data protection authority, if you feel your rights have not been respected
If you’d like to make a request or ask any questions about your data, you’re welcome to email: victoriathornborrow@outlook.com. We will respond with care and in line with applicable law.
Please note: if you choose not to share certain personal information with us — or if you withdraw your consent for us to process it — we may not be able to provide you with the service or support it relates to.
Your trust is never taken for granted, and we are committed to treating your information with clarity, honesty, and respect.
Cookies
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third Party Links & Use Of Your Information
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Grievance / Data Protection Contact
If you have any questions, concerns, or complaints about how your personal information is being handled, you are welcome to get in touch. You can contact Victoria Thornborrow Hypnotherapy by email on victoriathornborrow@outlook.com, or by phone on +44 (0)7793 208 043. We will address your concerns in accordance with applicable law.